Computer Skills: - Windows, Word - Excel, Access, Oracle Discover Desktop - Cenvar, PowerPoint, Internet. Languages: - Arabic - English Other Skills: - Writing reports. - Feasibility studies. - Evaluating projects, studies and data analysis. - Editing and planning, budgets’ description. - Active field worker, supervisor.
Present Occupation: Sales Administration Al Ghurair Investment L.L.C. (Al Ghurair Foods) (since 4.6.2006 until now) · Foreign Markets Research and Study: To carry out feasibility study for new markets · M.I.S. Reporting: To provide monthly delivery update reports per region per country for all the regions to the business development managers, preparing analysis reports for the same. · Forecasting and Business Plan: To collect and analyze monthly Sales Forecast figures in cooperation with the Sales Team and Customer Service Officers. Prepare analysis reports and upload S.K.U. wise data into Oracle forecasting module before each month end on area wise as well as business unit wise
· Support Systems: To provide Oracle related technical and operational support to Customer Service Team and prepare related logs & reports. Ensure about the correct processes followed in Order to Cash Cycle.
· Support and coordinate customer related research activities: Maintaining the customer database with relevant contact details and conduct a customer satisfaction survey quarterly. Prepare quarterly analysis reports for the same.
· Internal Audit: Carrying out the Internal Audits for selected plant and ensuring that the I.M.S. (Integrated Management System) procedures are followed. Prepare audit reports and submit the same to the Chief Executive Officer of the company. · Customer satisfaction survey: Support and coordinate customer related research activities. Carrying out customer satisfaction survey on quarterly basis. Palestinian Central Bureau of Statistics (PCBS): · Statistician of Foreign Trade Statistics Department (since 20.11.2001 – 1.6.2006). · MAS Institute stuff active participant to prepare the Economic Monitor- quarterly Issued. · Writing Papers and Training Materials in External Trade Statistics. · Preparing study about the trade transaction between In 1999 –2003. · Trainer in the International Trade in Services Statistics - Methodologies and Manuals. And member in technical committee information and communication technology survey. · Managing Director of Alkarm Agricultural & Economic co. (AS Apart time)
- Economic Statistics Fieldworker Training Course. - Cenvar (Variance Calculation). - Access Course. - Indices of Exports and Imports in - Economic Surveys and Informal sector. - The Women Rights and their Activities in the Economy. - Minimum Development Indicators. - Counterpart of Three Missions with Foreign Experts (Harmonized System, Commix stand alone, VAT Taxes). - Marketing Strategies course. - Diplomatic Protocol course. - Spokesmen Skills course.
- Membership of the Palestinian – American chamber of commerce (PALAM). - Membership of the Deir Al-Ghossoun Cooperates society.
- Dr. Yousef Daoud / - Dr. Omar Abed Al-Raziq / - Miss Shida Deab / Palestinian American Chamber of Commerce_ Tel 022974117.
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